FAQ's

THE MOST COMMON QUESTIONS

Q. How do I cancel my orders  i placed?

A. You may cancel your order at any time before the shipping process. After the shipment of your order, you will receive an email with a tracking number against your order.
*laalzari reserves this right of cancelling your order for the reasons including, unavailability of stock, declined in payment or the inaccuracy of pricing.
*There will be no return and exchange on sale articles

Q. How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?

A. If you receive an e-mail, a call from a person/association claiming to be from Laalzari seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Laalzari or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency. Laalzari will always contact you via e-mail at order.laalzari@gmail.com or We will reach you via phone call (+91- 9650454748).

Q.How are orders placed on Laalzari delivered to me?

A.All orders placed of Laalzari are dispatched through our own courier service -Laalzari Logistics or through other courier partners such as Blue Dart, Delhivery Etc.

Q. How do I order online?

A. Once you have chosen your designer lehenga or the women's ethnic wear, add them to your cart by clicking on “Add to Cart”.

The order process has 3 stages:

1. Fill in the delivery information: receiver’s name and address and select your delivery method.

2. Complete the payment information.

3. Review your order and submit it.

Q. What if I am not available when you deliver the order?

A. If you are not there when we deliver the order, it will be taken back and you will be notified of the same.

Q. What happens if outfit ordered is out of stock?

A. If you are interested in buying a product that is out of stock on the website please mail us at orders.laalzari@gmail.com or call us on 9640454748 and we can notify you once the product is available for order again.